Terms and Conditions
Last Updated: 01/03/2025
Welcome to MSToCaz Emporium
Introduction
Welcome to MSToCaz Emporium ("we," "us," "our"). These Terms and Conditions govern your use of our website, www.MSToCaz.com, and the purchase of products from our store, whether you are located in the UK or internationally. By accessing our site and making a purchase, you agree to these terms. If you disagree, please do not use our website.
Orders and Payment
All orders are subject to availability and acceptance.
Prices are listed in GBP (£) and include UK VAT where applicable. International customers may be subject to additional taxes or duties (see Section 5).
Payment must be made in full at the time of purchase. We accept [list payment methods, e.g., credit/debit cards, PayPal].
We reserve the right to cancel orders for any reason, including pricing errors or stock issues.
Delivery
Delivery times are estimates and not guaranteed.
Shipping costs will be displayed at checkout. Additional charges may apply for international orders.
Risk of loss or damage to products passes to you upon delivery.
For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Returns and Refunds
UK Customers: You have the right to cancel your order within 14 days of receiving your items (under the Consumer Contracts Regulations 2013).
International Customers: Customers in the European Economic Area (EEA) have the right to return items within 14 days of receipt in accordance with EU consumer protection laws. Customers outside the UK and EEA should check their local laws for return rights.
Items must be returned unused, in their original packaging, and with proof of purchase.
Return shipping costs for international orders are the responsibility of the customer.
Refunds will be processed within 14 days of receiving returned items.
Custom or personalised items are exempt from returns unless they are faulty.
International Sales
Currency: All prices are listed in GBP (£). Currency conversion fees may apply for international payments.
Taxes and Duties: International customers are responsible for any customs duties, taxes, or import fees imposed by their country. We are not responsible for these charges.
Shipping: Delivery times may vary depending on the destination. We are not responsible for delays caused by customs or local postal services.
Faulty or Damaged Goods
If your item is faulty or damaged, please contact us within 30 days of delivery for a replacement or refund.
Proof of purchase is required.
International customers may need to return faulty items at their own expense, unless otherwise agreed.
Intellectual Property
All content on this website (images, text, logos, etc.) is owned by MSToCaz Emporium and protected by copyright laws.
Unauthorised use of our content is prohibited.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Our total liability to you for any claim is limited to the purchase price of the product(s) in question.
We are not responsible for delays or issues caused by third parties (e.g., shipping carriers, customs authorities).
Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales. International customers may have additional rights under their local laws.
Changes to Terms
We may update these terms at any time. Continued use of our website constitutes acceptance of the revised terms.
Contact Us
For questions about these terms, please contact us at:
Email: shop@mstocaz.com